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For over 23 years, I have been using customer and team insights to create fanatical brand loyalty that drive sales and profits.  Starting with my own retail, restaurant and food distribution businesses to realize 20% growth and up to 3 x industry average profits.

Today, I work with C-level executives of successful chains that want to apply  the principles of Total Experience Management (TXM) to increase customer value and team productivity.

If you would like to fully realize your return on relationships, book a time to chat.

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