Do you know your "Return on Relationships"

Experience Management Driven Growth

 

Businesses with a focus on relationships, consistently lead in their industry.  

 

How do you measure up when it comes to leveraging your customer and employee relationships to optimize sales and profits? Take a 2 minute quiz and find out!

We'll send your overall score with a breakdown of each of the 8 pillars of a highly effective relationship management strategy that drives growth. 

  

What's your ROR score?

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Your "Return on Relationships" score tells you where you are missing opportunities to increase sales and profits with experience and relationship management.

 

Complete the short questionnaire and we'll send your ROR score and report.  It will show you how to:

✅    Be confident customers leave happy

✅    Increase customer return visits and spend

✅   Attract and keep great people

✅   Get the best from your frontline staff

✅   Help managers reach peak performance

✅   Optimize promos and marketing returns 

What Our Customers Say

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Drive CX has been thought  provoking.  You made us think about how we connect customers and team mates.  

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We are seeing our vision getting closer to reality because of working with you. 

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We were looking for a way to get real time consumer feedback. Drive CX had best solution I had ever seen.

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Director of Operations,

Murphy Healthcare

VP Marketing

Murphy Healthcare

CEO,

Romers' Burger Bar

Grow sales, reduce staff turnover, and improve productivity.   

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We'd like to invite your to a  30 minute demo, to show you how you can increase sales and profits with experience and relationship management .  We'll show you examples of how you can: 

  • Get valuable insights you need to build brand affinity and grow wallet share

  • Improve frustrating experiences that may be causing you to lose customers and employees.

  • Keep your business top of mind, so customers choose you over your competitors. ​​

  • Leverage customer touchpoints  to get feedback and loyalty signup 

  • Build a strong connected employee community that staff don't want to leave.

  • Engage and empower employees to keep them happy and doing their best   ​

  • Optimize your promotions to increase customer visit frequency and spend.

  • Avoid data overwhelm and take data driven actions to optimize sales and profits. 

10-20%

Increase

NPS Score

45-70%

Review

Engagement

25-35%

Offer

Engagement

12-15%

Loyalty

Enrolment

Want help getting these results? 

Click the button below and learn how to turn customer feedback into more sales.

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Hi I'm Dale.  Growing up in retail and as a founder of a restaurant/retail chain, I understand how challenging it can be to keep up with rapidly changing trends and increasing competition for customers and employees. 

 

Leveraging experience and relationship management In my own businesses,  I sustained 20% growth with 2 x industry average profits for many years.

Today, I help marketing, operations and HR managers of retail and hospitality do the same with a  step by step approach to realizing their "Return on Relationships".  

Once you have your ROR score, I'd like to invite you to a 30 minute tour of how you can use our software tools to engage your customers and employees.  We want to help you create fanatical brand loyalty that drives sales and profits in your company! 

On the customer side, you'll see increases in customer satisfaction, visit frequency and spend.  On the employee side, less stressed, more productive frontline managers with high performing staff that stay longer. 

It all starts by understanding your "Return on Relationships" score, to identify your biggest opportunities for increasing sales and profits with experience and relationship management.

Why Drive CX should be your experience management platform.

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Get more Customer Feedback

Industry average feedback is 2%.  We'll help you get 20% to 45% of your customers telling what they love and what they want you to fix! 

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Increase your marketing returns

Segment customers and target promotions to get customers in the door and spending more.  Track your sales lift and marketing ROI.  

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Attract and Keep Great Employees

A great customer experience starts with enthusiastic, engaged employees.  Build a workplace culture where employees recommend you to their friends. 

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Connect Your Existing Software

Get your customer and employee experience, engagement, and sales data in one place.  Understand how to increase sales and profits.

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