Drive Growth with Brand Experience Management
Realize the Power of Connection
Customer, employee, marketing and sales data into one powerful platform
​
For operations, marketing and HR managers who want to consistently deliver exceptional brand experiences across the organization. Start by getting real-time insights from your customers. Then, share customer feedback with your store teams. Find out what they need for customer service excellence. Turbo charge your marketing returns with personalized campaigns. Optimize operations with KPI trend and productivity management.
​
Startup Lite
$0
Free Branded Comment Card
​
* per location / month
​
Custom Branded
comment cards
Single user.
single location
$9/device
​
250 FREE
comment cards
​
​
Ratings, comments, NPS, marketing, operations and user defined questions.
​
User defined comment cards with branding and advertising images
​
​
Basic customer "happiness" reporting
​
Weekly CX emails
​
Drive CX Pro
$49
Customer Connect™
​
* per location / month
​
Automated customer engagement to grow visits.
​
Includes 2 devices
and unlimited
manager access
​
Unlimited ratings and
comment cards and C-NPS
​
​
Rating based, real-time customer responses
​
​
Optional "come back" offers to increase return visits
​
Review share on social sites
​
Manager alerts to poor experiences
​
One tap Loyalty signup
​
Customer profiles with sentiment, engagement, communication and purchases.
​
Drive CX Premium
$69
Customer Connect &
Team Engage™
* per location / month
​
Unit level team engagement with action boards
Includes unlimited managers and 100 employees
per location
​
Unlimited team pulse
checks, reviews and E-NPS
Team post boards for announcements and ideas
​
Team communications platform with direct messaging
​
Peer recognition, awards and kudos
​
Employee profiles with sentiment, engagement, and productivity benchmarking.
​
​
Employee, Location, Region and District Performance Comparisons.
​
Drive CX Max
$199
Customer Connect,
Team Engage & Marketing Pro
* per location / month
Connect CRM and Marketing for personalized promotions.
​
Multi location,
multi-branding,
unlimited users
​
Advanced Analytics by Employee, Location, District
and Region
​
Customer sentiment benchmarking and
performance alerts
Mobile and Desktop views
for unit and head office management
NLP Text sentiment analysis
and advanced analytics
​
Dynamically prioritized
unit manager action boards
​
POS, payment, & loyalty
integration available
as custom add-ons
​
​