Drive Growth with Exceptional
Brand Experiences
Create an unbeatable brand that has an unfair competitive advantage
with real-time digital engagement and AI driven performance management.
Are you asking yourself, how can I . . .
Increase customer return visits?
Serve more customers at a lower staff cost?
Reduce store staff turnover costs?
Get more sales from promotions with less discounting?
Leverage AI to increase sales and profits?
Get answers to these questions and drive exponential growth!
Most operations managers think that optimizing processes and systems is the primary driver of growth. What they don’t understand is, people feeling good when they do business with them is what creates fanatical brand loyalty. And, it is that intense loyalty that leads to market domination and sustainable exponential growth.
Drive CX is a brand experience management platform that helps companies do what Amazon did. Create an unbeatable brand with an unfair competitive advantage by doubling down on their unique "brand power" to do one thing better than anyone else. They got really good at giving customers more of what they want!
Realtime digital engagement helps you understand how to do that in your company. It empowers you to serve more customers with less staff cost, and turn your frontline teams into brand ambassadors! Every customer touchpoint is an opportunity to get them back in the door.
AI performance management empowers C-suite executives to more effortlessly drive growth so they can feel more relaxed and take less stress home with them.
Unlock the Secrets of Exponential Retail Growth
Learn how the top 1% of brands create breakthrough experiences that drive exponential growth.
This book will guide you step by step to create a retail brand so strong, you'll never have to worry about competitors “eating your lunch” again.
If you are a forward thinking CEO or C-suite executive seeking innovative strategies to stay competitive and relevant in a rapidly changing market, this is for you.
Leverage a transformative leadership style to build fanatical brand loyalty and a strong connected company culture. Align your teams and feel 100% confident in your strategic decisions.
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5 steps to Drive Growth with Brand Experience Management
Step 1
BUILD YOUR
BRAND POWER
Create a winning brand strategy. Plan HOW to put the WOW in your brand experience.
Step 2
CONNECT WITH CUSTOMERS
Grow brand loyalty with realtime feedback. Solve problems as they happen before your lose sales.
Step 3
ENGAGE YOUR
TEAMS
Share feedback. Engage your frontline teams in delivering an exceptional brand experience.
Step 4
TURBO CHARGE PROMOTIONS
Create highly effective personalized promotions that maximize sales and minimize discounts.
Step 5
GROW YOUR PROFIT MARGINS
Harness the power of AI with performance alerts and recommended actions for driving brand growth.
Here's what our clients say . . .
There is lots of experience management software out there. So, why Drive CX?
We help companies build unparalleled brand experiences with our "all in one" brand management platform. Digital engagement apps connect you to your customers and teams in real-time on the frontlines. You'll learn what they love about your brand and what they want you to fix.
You'll stop losing sales to hidden operational issues by solving problems as they happen. You can discount less and get higher returns on your marketing spend with personalized promotions.
And, automatically send promotions that keep customers loyal to your brand.
With all of your customer, experience, marketing and sales data in one place - you can leverage powerful AI models. Know the most impactful actions you can take every day to improve your brand experience and increase sales and profits.
Ask yourself these questions
✅ Do you know why your customers chose your brand over others?
✅ Can you say with 100% confidence that every customer leaves happy?
✅ Are you getting the best from your employees, or are they just "showing up"?
✅ Do your promotions predictably increase sales without excessive discounts?
✅ Do your managers feel empowered with performance management tools?
If you answer is a resounding YES! Congratulations, you are fully realizing your return on relationships.
If not, we can help you with a step by step approach to achieving increased customer lifetime value, reduced employee turnover and more efficient operations.
Complete a short questionnaire to calculate your ROR score. You'll get a report that shows you where your relationship management is strong and what opportunities you may be missing to strengthen brand loyalty and grow sales and profits.
Get your relationship score and assessment report.
Learn how to increase your "Return on Relationships"
Realize your "Return on Relationships" (ROR)
by connecting with your customers and teams on the frontlines
Relationship Management Growth Flywheel
Realize Your Return on Relationships (ROR)
TM
1. Connect with Customers
Get feedback in real-time. Send “come back” offers to increase return visits. Promote good reviews. Build loyalty marketing enrolment
Learn more about
Customer Experience Management
2. Engage Employees
Resolve problems as they happen. Know how to attract and keep great staff. Create frontline brand ambassadors.
Learn more about
Employee Experience Management
Communicate, Collaborate, Innovate
Drive CX is a Total Experience Management (TXM) platform with digital engagement apps that empowers you to:
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Keep customers choosing you over your competitors. Build customer brand loyalty by acting on customer and employee feedback in real-time.
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Stop losing high performing employees. Improve staff retention by engaging frontline teams and turning them into brand ambassadors.
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Grow your marketing returns. Increase customer visit frequency and spend by segmenting customers and personalizing promotions.
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Optimize operations and margins. Team performance benchmarking, digital coaching and team productivity tools.