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Build Your Growth Engine

What if you could put growth on autopilot and feel 100% confident that you were optimizing every opportunity to scale more profitably? 

If you are a CEO, CRO, or Operations manager you need to know your current capacity to accelerate and manage profitable growth.  Take this 2-minute self assessment to get your growth.  

Your Growth score shows you where your operations are strong and where to focus your management attention.  In other words, what missed opportunities you may have to get customers back more often,  reduce frontline turnover and improve operations efficiencies.  

Do You Know Your Growth Score"?

Return on Relationship Score (ROR) from Drive CX | TXM

Complete the short questionnaire to get your Revenue Growth Score and report.  

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You will get suggestions on how to: ​

✅    Be confident customers leave happy

✅    Increase customer return visits and spend

✅   Attract and keep great people

✅   Help store managers & teams reach peak performance

✅   Get more sales from promotions with less discounting

✅   Optimize operations and uncover growth opportunities 

What Our Customers Say

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Drive CX has been thought  provoking.  You made us think about how we connect customers and team mates. You opened a world.  

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Picture of Director of Operations at Murphy Healthcare
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We are seeing our vision getting closer to reality because of working with you. 

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VP Marketing at Murphy Healthcare
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We were looking for a way to get real time consumer feedback. Drive CX had best solution I had ever seen.

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CEO at Romers Burger Bar

Director of Operations,

Murphy Healthcare

VP Marketing

Murphy Healthcare

CEO,

Romers' Burger Bar

Grow sales, reduce staff turnover, and improve productivity.   

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We'd like to invite your to a  30 minute demo, to show you how you can increase sales and profits with experience and relationship management .  We'll show you examples of how you can: 

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  • Get valuable insights you need to build brand affinity and grow wallet share

  • Improve frustrating experiences that may be causing you to lose customers and employees.

  • Keep your business top of mind, so customers choose you over your competitors. ​​

  • Leverage customer touchpoints  to get feedback and loyalty signup 

  • Build a strong connected employee community that staff don't want to leave.

  • Engage and empower employees to keep them happy and doing their best   ​

  • Optimize your promotions to increase customer visit frequency and spend.

  • Avoid data overwhelm and take data driven actions to optimize sales and profits. â€‹

Drive Growth Management  to Build Your Growth Engine!

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Real-time feedback is pivotal in understanding how to keep and increase the value of your customers.

 

Industry average feedback is 2%.  We'll help you get 20% to 25% of your customers telling what they love and what they want you to fix! 

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And, we'll use this feedback touchpoint to send "come back" offers that get your customers back more often. 

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The first things companies do when sales decline is schedule sales events with blanket discounts.  This puts more stress on already thin product margins.

 

Instead, segment customers into buying groups and send personalized promotions designed to increase visits and basket.

 

Know which campaigns deliver the highest sales lift and marketing ROI.  

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A great customer experience starts with enthusiastic, engaged employees.  One of the biggest challenges is how to attract and keep great people on the frontlines.

 

Build a workplace culture where your employees feel valued and recommend you to their friends. Help your associates realize their full potential. Turn them into your biggest brand advocates.

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Dashboards and performance reports are yesterdays' management tool. 

 

Today, AI can deliver the information your managers need to know in realtime, with recommendations for actions to increase sales and profits. 

 

Stop losing customers and sales. Get performance alerts by store, product and business process and take control of growth!   

Dale's Headshot Drive CX | TXM CEO and Founder

Hi I'm Dale.  Growing up in retail and as a founder of a restaurant/retail chain, I understand how challenging it can be to keep up with rapidly changing trends and increasing competition for customers and employees. 

 

Businesses that focus on relationships typically lead their industry. Leveraging experience and relationship management In my own businesses,  I sustained 20% growth with 2 x industry average profits for many years.

Today, I help marketing, operations and HR managers of retail and hospitality do the same with a  step by step approach to experience and relationship management".  

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On the customer side, you'll see increases in customer satisfaction, visit frequency and spend.  On the employee side, less stressed, more productive frontline managers with high performing staff that stay longer. 

 

Once you have your ROR score, I'd like to invite you to a 30 minute tour of ways to engage your customers and employees.  We want to help you create fanatical brand loyalty that drives sales and profits in your company! 

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