Do you know your "Return on Relationships"?
If you are a marketing, operations or HR manager of a retail or hospitality chain you need to know this.
Your "Return on Relationships" score shows you where your experience and relationship management is strong. And, what opportunities you may have to get customers back more often and reduce turnover.
Find out your ROR score
Your "Return on Relationships" score tells you where you are missing opportunities to increase sales and profits with experience and relationship management.
Complete the short questionnaire and we'll send your ROR score and report. It will show you how to:
✅ Be confident customers leave happy
✅ Increase customer return visits and spend
✅ Attract and keep great people
✅ Get the best from your frontline staff
✅ Help managers reach peak performance
✅ Optimize promos and marketing returns
What Our Customers Say
Drive CX has been thought provoking. You made us think about how we connect customers and team mates. You opened a world.
We are seeing our vision getting closer to reality because of working with you.
We were looking for a way to get real time consumer feedback. Drive CX had best solution I had ever seen.
Director of Operations,
Romers' Burger Bar
Grow sales, reduce staff turnover, and improve productivity.
We'd like to invite your to a 30 minute demo, to show you how you can increase sales and profits with experience and relationship management . We'll show you examples of how you can:
Get valuable insights you need to build brand affinity and grow wallet share
Improve frustrating experiences that may be causing you to lose customers and employees.
Keep your business top of mind, so customers choose you over your competitors.
Leverage customer touchpoints to get feedback and loyalty signup
Build a strong connected employee community that staff don't want to leave.
Engage and empower employees to keep them happy and doing their best
Optimize your promotions to increase customer visit frequency and spend.
Avoid data overwhelm and take data driven actions to optimize sales and profits.
Why Drive CX should be your experience management platform.
Industry average feedback is 2%. We'll help you get 20% to 45% of your customers telling what they love and what they want you to fix!
Segment customers and target promotions to get customers in the door and spending more. Track your sales lift and marketing ROI.
A great customer experience starts with enthusiastic, engaged employees. Build a workplace culture where employees recommend you to their friends.
Get your customer and employee experience, marketing engagement, and sales data in one place. Get performance benchmarking and KPI alerts by location, employee product.
Hi I'm Dale. Growing up in retail and as a founder of a restaurant/retail chain, I understand how challenging it can be to keep up with rapidly changing trends and increasing competition for customers and employees.
Businesses that focus on relationships typically lead their industry. Leveraging experience and relationship management In my own businesses, I sustained 20% growth with 2 x industry average profits for many years.
Today, I help marketing, operations and HR managers of retail and hospitality do the same with a step by step approach to experience and relationship management".
On the customer side, you'll see increases in customer satisfaction, visit frequency and spend. On the employee side, less stressed, more productive frontline managers with high performing staff that stay longer.
Once you have your ROR score, I'd like to invite you to a 30 minute tour of ways to engage your customers and employees. We want to help you create fanatical brand loyalty that drives sales and profits in your company!