Do you know your "Return on Relationships"?

If you are a marketing, operations or HR manager of a retail or hospitality chain you need to know this.  

Your "Return on Relationships" score shows you where your
experience and relationship management is strong. And, what opportunities you may have to get customers back more often and reduce turnover.  

Find out your ROR score


Your "Return on Relationships" score tells you where you are missing opportunities to increase sales and profits with experience and relationship management.

Complete the short questionnaire and we'll send your ROR score and report.  It will show you how to:

✅    Be confident customers leave happy

✅    Increase customer return visits and spend

✅   Attract and keep great people

✅   Get the best from your frontline staff

✅   Help managers reach peak performance

✅   Optimize promos and marketing returns 


Hi I'm Dale.  Growing up in retail and as a founder of a restaurant/retail chain, I understand how challenging it can be to keep up with rapidly changing trends and increasing competition for customers and employees. 


Leveraging experience and relationship management In my own businesses,  I sustained 20% growth with 2 x industry average profits for many years.

Today, I help marketing, operations and HR managers of retail and hospitality do the same with a  step by step approach to realizing their "Return on Relationships".  

Once you have your ROR score, I'd like to invite you to a 30 minute tour of how you can use our software tools to engage your customers and employees.  We want to help you create fanatical brand loyalty that drives sales and profits in your company! 

On the customer side, you'll see increases in customer satisfaction, visit frequency and spend.  On the employee side, less stressed, more productive frontline managers with high performing staff that stay longer. 

It all starts by understanding your "Return on Relationships" score, to identify your biggest opportunities for increasing sales and profits with experience and relationship management.

Grow sales, reduce staff turnover, and improve productivity.   


We'd like to invite your to a  30 minute demo, to show you how you can increase sales and profits with experience and relationship management .  We'll show you examples of how you can: 

  • Get valuable insights you need to build brand affinity and grow wallet share

  • Improve frustrating experiences that may be causing you to lose customers and employees.

  • Keep your business top of mind, so customers choose you over your competitors. ​​

  • Leverage customer touchpoints  to get feedback and loyalty signup 

  • Build a strong connected employee community that staff don't want to leave.

  • Engage and empower employees to keep them happy and doing their best   ​

  • Optimize your promotions to increase customer visit frequency and spend.

  • Avoid data overwhelm and take data driven actions to optimize sales and profits. 



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