XM Blog

Top 5 Trends in Retail Brand Experience Management with Digital Engagement and AI

5 Top Trends in Retail Brand Experience Management that you need to know to stay competitive.

Transforming Retail B2C Logistics with Robotics and AI

A blog on how robotics and AI are transforming Retail B2C Logistics for operations efficiency and a better customer experience.

7 Strategies to Deliver Exceptional Retail Customer Service With Less Staff

Maintaining excellent customer service in the face of rising labor costs, high turnover, and staff shortages is becoming increasingly...

Overwhelmed with Decision Overload? 6 Questions to Ask Your Customers and Teams.

Have you ever walked into an ice cream shop been overwhelmed with all the choices. Is this a bit like you in your business? Are you...

5 Ways to Rise Above the "Great Resignation"

5 ways to foster a great workplace culture that makes it easy to attract and keep great people. Measure your success with your ROR score.