Revenue Growth Management
Lunch and Learn Webinar Series
Get on track for market domination and exponential growth.
Build an Unbeatable Brand with a Competitive Edge
Create a winning brand strategy that helps you stand out from competitors and keeps customers choosing you!
Co-Sponsor
Transform Customer
Feedback into Sales
Create deep connections with your customers in realtime. Solve problems before you lose sales.
Co-Sponsor
Create Radical Retail Growth Like Jeff Bezos
Learn the same powerful framework and principles Bezos used to dominate the market and drive exponential growth.
Co-Sponsor
Mastering Customer
Service Management
Learn how to deliver exceptional
in-store customer service despite staff shortages, rising labor costs and high turnover.
Co-Sponsor
Unleash the Power of Associate Engagement
Slow the revolving door of staff turnover and get the best from your frontline teams
Co-Sponsor
Precision Marketing: Stop Giving Your Margins Away
Turbo charge your promotions ROI and boost sales without giving your margins away!
Co-Sponsor
Harness the Power of AI Performance Coaching
Optimize operations and multiply margins with AI assisted performance management.
Co-Sponsor
WHO SHOULD ATTEND?
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Growth focused CXOs, CROs and CEOs, looking to drive sustainable growth sales, profits and market share with a powerful management framework that connects managers with customers and empowers frontline teams.
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Increase C-NPS and E-NPS scores by 150%
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Get 1 in 4 customers telling you what they love and what to fix!
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Deliver exceptional customer service at a fraction of the cost
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Stop losing sales to hidden operational issues with realtime experience management
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Increase customer visits and spend by up to 25% with personalized promotions
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Reduce employee turnover by up to 59% with a culture of engagement
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Optimize operating margins and help managers reach peak performance with AI
WHAT WILL YOU LEARN?
In this executive workshop, you will learn to:
✅ Leverage a growth management flywheel framework to get you on the path to market domination.​
✅ Apply transformational relationship management principles that create fanatical brand loyalty
✅ How to dissolve barriers to communication across silos and between H.O and the frontlines.
✅ Strategies to create synergies between CX, EX, Marketing and Operations teams. ​​
✅ Create a connected, team culture that attracts and keeps great people on the frontlines
✅ Use AI driven productivity management to help managers reach peak performance.
✅ Stay ahead of emerging trends so you can stop fighting fires and lead with innovation
✅ Feel 100% confident that your strategic decisions are the right ones, so you feel less stressed
✅ Implement innovative strategies that predictably drive growth in loyalty, sales and profits.
LESSONS FROM JEFF BEZOS:
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Want to drive business growth? Take a page out of Jeff Bezos' book and be willing to challenge traditional thinking and take bold actions. Thriving businesses constantly adapt to changing circumstances, customer needs and workplace dynamics. Take inspiration from Jeff Bezos, who famously said, 'What's dangerous is not to evolve.'"
Amazon's mission is to be the most customer-centric company on earth. Learn how to build a brand that resonates with your customers, and is so strong, you create fanatical brand loyalty that drives exponential growth.
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WHAT WILL IT TAKE TO WIN?
Unfortunately, if you are thinking that it's become more challenging to survive in business today, you are right. Take heart that some of the most successful companies, like Amazon, have struggled against seemingly insurmountable odds. It was those challenges that inspired Jeff Bezos to adopt new strategies, technologies and management systems that propelled Amazon into exponential growth to dominate in their space.
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If you are like most C-Suite executives, you are challenged with ever shrinking margins, intense competition and a revolving door of employee turnover. Discover how other savvy operations, marketing and HR managers are feeling more confident, that they can overcome these barriers to success.
In our upcoming webinar we are going to explore some of the strategies mind-set shifts that Jeff Bezos adopted, that you can use to get your company on an exponential growth track.
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Just for a moment…picture yourself confident that every customer leaves happy. Your market share is expanding. It's easy to attract and keep your frontline workers. You can relax knowing you have an early warning signal for any operational issues. And, sales & profits are steadily growing.
Keep that image in mind as you sign up for this webinar Unlock the Secrets of How Jeff Bezos Became a Billionaire.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos
What our customers say
Meet your moderator
Dale Dubberley
Dale is a seasoned consultant and entrepreneur with over 30 years experience in growing hospitality, manufacturing, financial management, and retail companies. As the Founder and CEO of Drive CX, Dale partners with business leaders to drive growth through effective relationship and experience management.
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With a proven track record of delivering above-average growth and profits, Dale is a results-driven leader who leverages digital engagement on the front lines to achieve above average financial outcomes. She is passionate about fostering a collaborative and innovative culture with both customers and frontline teams, recognizing the powerful impact it has on growing sales and profits.
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Today, she offers C-Suite executives in retail, hospitality and service chains implement a technology framework for systematically growing sales and profits with experience and relationship management. Operations managers of multi-unit chains sleep better at night, knowing there are no hidden operational issue causing them to lose customers. Marketing managers are empowered maximize marketing returns, with tools to track sales lift and promotions ROI. HR managers get the best from their frontline teams, by building a culture of communication and collaboration that attracts and keeps valuable frontline team members.
"What I have seen over the years, is that companies that make customer and team relationships their primary focus, typically lead their industry. They are continuously communicating, collaborating and innovating to deliver amazing customer experiences. Apple, Disney, LuluLemon, Target and Starbucks are just to name a few. "