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Connect with your Customers

In this course you'll learn how to get happy customers promoting good reviews and turn unhappy customers into enthusiasts.  Understand your customers' experience of you brand.  Leverage feedback to build loyalty.

What you will learn how to: 

  • Creating custom branded comment cards

  • Responding in realtime to feedback

  • Asking customers to share good reviews

  • Adding feedback incentives

  • Growing loyalty enrolment

  • Leaving customers with a reason to come back 

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