Apr 242 minTop 5 Trends in Retail Brand Experience Management with Digital Engagement and AI 5 Top Trends in Retail Brand Experience Management that you need to know to stay competitive.
May 30, 20234 minWhat’s Your Return on Relationships? Your Return on Relationships score (ROR) - a coefficient that assesses the effectiveness of relationship management in driving growth
Mar 28, 20232 minOverwhelmed with Decision Overload? 6 Questions to Ask Your Customers and Teams.Have you ever walked into an ice cream shop been overwhelmed with all the choices. Is this a bit like you in your business? Are you...
Feb 24, 20224 minShould I be worried about my NPS score? First, let's answer the questions - What is an NPS Score? Why should I care, when I'm getting reviews with ratings? How can I get my...